The Three C's

of Professional
Practice

COACHING EXPERT CORNER

In recent years, the professional coaching community has become somewhat obsessed with defining itself. At a time of ever impending legislation and increasing requirements for accreditation, there appears to be heightened sensibilities and competition between varying professions that offer ‘interpersonal, talking help’. 

It is not therefore surprising that those engaged in coaching, the newest of these professions, have succumbed to the search for the Holy Grail – a definitive definition of what coaching is and isn’t.

By Marie Faire, Accredited Coaching Supervisor, Association for Coaching

Marie is co-founder and Director of the Beyond Partnership. Marie is an accredited Professional Executive Coach and an Accredited Coaching Supervisor with AC. She is the lead trainer of an AC accredited Coach training program and Coaching Supervision Program.

References: Block, P. (1981). Flawless Consulting. San Francisco: Jossey-Bass.
Fielder, J. H. and Starr, L. M. (2008). What’s the big deal about coaching contracts? International Journal of Coaching in Organisations, 6(4), 15-27.
Murdoch, Edna (2019). Building the Internal Supervisor. Brighton, UK: Coaching Supervision Academy (CSA). Retrieved from https://www.linkedin.com/pulse/building-internal-supervisor-edna-murdoch/
Wilson, C. and McMahon, G. (2005). The differences between coaching and its related fields. Training JournalAssociation for Coaching.
Wilson, S. (n.d.) It's all in the contract – A guide to getting it right first time. Academic paper, The International Centre for Business Coaching.

©Marie Faire – First published in AICTP Journal November 2013 Issue 6

As a trainer and supervisor of coaches, I have spent many hours exploring with students and supervisees the question, “but is it coaching?” 

Over the thirty years that I have been involved in change work with individuals, the field has grown and differentiated. Any accreditation with which I am familiar will at some point test for an applicant’s understanding of the ‘profession’ as distinct from other professions. 

For instance, much is written about the distinctions between coaching and mentoring; between coaching and counseling; and between coaching and therapy.

Wilson (2005) offers the metaphor of driving a car:


Clearly, there are some situations that would be better suited to a particular helping strategy. However, the search for a precise definition of what any given practitioner does presupposes that we could produce definitions that would be isolated and separate.

I am of the opinion that by far, the majority of our clients couldn’t care less. They may want to know we are capable of assisting them to get from where they are now to where they want to be, but all too often, they don’t even seem to check that out. 

The attempt to draw distinct lines between consulting, mentoring, coaching, counseling and therapy, is of primary interest to those who are the practitioners.

Famously, John Whitmore, when asked, “What is the difference between coaching and counseling?” replied, “They are spelt differently.”

All of the helping professions use the same core interpersonal skills and require some of the same competencies. There is far more overlap then there is difference, both in what we do and the issues that can be usefully supported. 

To be perfectly frank in my less considered moments, there is a part of me that does ask “who cares what we call what we do, if it works?”

I would like to suggest that a more fruitful discussion is concerning how we determine professional practice rather than what it is.

To this end, my starter for 10 is to propose that the three vital ingredients in the process to decide whether to work with a client could be the three Cs of professional practice – Contracting, Capability and Client’s interest. 

The best metaphor that I have for this is the legs of a three-legged stool. Without any of them, the thing falls over.

Much has been written about the importance of getting the contract right and then delivering what has been agreed. (Block, 1981; Fielder & Starr, 2008) 

#1 Contract

Questions:

Is what we are working on what we agreed we would work on?

If not, is it appropriate and in our benefit to re-negotiate the contract?

It may be that you have the professional competency to do what is needed and it would be in the client’s interest – but if it is not contracted (or re-contracted) for, then we have no business going there.

A consultant will advise you on how to drive the car

A coach will encourage and support you in driving the car

A therapist will explore what is stopping you from driving your car

A counselor will listen to your anxieties about the car

A mentor will share tips from their experience of driving cars

Every professional body at some time defines the competencies for that profession. This is turning this on its head and asking the professional to use their “internal supervisor” (Murdoch, 2019) to check their own competency and capacity for doing the work.

#2 Capability

Questions:

Am I competent to deal with this issue?

Do I have the capacity to address this issue appropriately?

If I am not competent (skill) or do not have the resources (time, energy) then I need to refer. 

Every client is part of a system and we need to ensure that what we do attends to the client’s best interest in the ecology of that system.

#3 Client’s Best Interest (and world)

Questions: 

Is it appropriate for this client to work on this issue with me?

Is it appropriate for this client to work on this issue in this context?

Just because I can, doesn’t mean I should.

This may be the contracted issue and I am competent, but it may not be right to proceed. For example, this may occur when both parties work for the same organization and the issue is of a deeper or personal nature.

If in doubt about any of these, take the dilemma to supervision.  Like the stool, we need all three in place if we are to not fall over and are to be professional practitioners of whatever we call ourselves.

COACHING EXPERT CORNER

In recent years, the professional coaching community has become somewhat obsessed with defining itself. At a time of ever impending legislation and increasing requirements for accreditation, there appears to be heightened sensibilities and competition between varying professions that offer ‘interpersonal, talking help’. 

It is not therefore surprising that those engaged in coaching, the newest of these professions, have succumbed to the search for the Holy Grail – a definitive definition of what coaching is and isn’t.

By Marie Faire, Accredited Coaching Supervisor, Association for Coaching

The Three C's

of Professional 
Practice

Marie is co-founder and Director of the Beyond Partnership. Marie is an accredited Professional Executive Coach and an Accredited Coaching Supervisor with AC. She is the lead trainer of an AC accredited Coach training program and Coaching Supervision Program.

References: Block, P. (1981). Flawless Consulting. San Francisco: Jossey-Bass.
Fielder, J. H. and Starr, L. M. (2008). What’s the big deal about coaching contracts? International Journal of Coaching in Organisations, 6(4), 15-27.
Murdoch, Edna (2019). Building the Internal Supervisor. Brighton, UK: Coaching Supervision Academy (CSA). Retrieved from https://www.linkedin.com/pulse/building-internal-supervisor-edna-murdoch/
Wilson, C. and McMahon, G. (2005). The differences between coaching and its related fields. Training JournalAssociation for Coaching.
Wilson, S. (n.d.) It's all in the contract – A guide to getting it right first time. Academic paper, The International Centre for Business Coaching.

©Marie Faire – First published in AICTP Journal November 2013 Issue 6

As a trainer and supervisor of coaches, I have spent many hours exploring with students and supervisees the question, “but is it coaching?” 

Over the thirty years that I have been involved in change work with individuals, the field has grown and differentiated. Any accreditation with which I am familiar will at some point test for an applicant’s understanding of the ‘profession’ as distinct from other professions. 

For instance, much is written about the distinctions between coaching and mentoring; between coaching and counseling; and between coaching and therapy.

Wilson (2005) offers the metaphor of driving a car:


A therapist will explore what is stopping you from driving your car

Clearly, there are some situations that would be better suited to a particular helping strategy. However, the search for a precise definition of what any given practitioner does presupposes that we could produce definitions that would be isolated and separate.

I am of the opinion that by far, the majority of our clients couldn’t care less. They may want to know we are capable of assisting them to get from where they are now to where they want to be, but all too often, they don’t even seem to check that out. 

The attempt to draw distinct lines between consulting, mentoring, coaching, counseling and therapy, is of primary interest to those who are the practitioners.

Famously, John Whitmore, when asked, “What is the difference between coaching and counseling?” replied, “They are spelt differently.”

All of the helping professions use the same core interpersonal skills and require some of the same competencies. There is far more overlap then there is difference, both in what we do and the issues that can be usefully supported. 

To be perfectly frank in my less considered moments, there is a part of me that does ask “who cares what we call what we do, if it works?”

I would like to suggest that a more fruitful discussion is concerning how we determine professional practice rather than what it is.

To this end, my starter for 10 is to propose that the three vital ingredients in the process to decide whether to work with a client could be the three Cs of professional practice – Contracting, Capability and Client’s interest. 

The best metaphor that I have for this is the legs of a three-legged stool. Without any of them, the thing falls over.

Much has been written about the importance of getting the contract right and then delivering what has been agreed. (Block, 1981; Fielder & Starr, 2008) 

Questions:

Is what we are working on what we agreed we would work on?

If not, is it appropriate and in our benefit to re-negotiate the contract?

It may be that you have the professional competency to do what is needed and it would be in the client’s interest – but if it is not contracted (or re-contracted) for, then we have no business going there.

#1 Contract

#2 Capability

Every professional body at some time defines the competencies for that profession. This is turning this on its head and asking the professional to use their “internal supervisor” (Murdoch, 2019) to check their own competency and capacity for doing the work.

Questions:

Am I competent to deal with this issue?

Do I have the capacity to address this issue appropriately?

If I am not competent (skill) or do not have the resources (time, energy) then I need to refer. 

Questions: 

Is it appropriate for this client to work on this issue with me?

Is it appropriate for this client to work on this issue in this context?

Just because I can, doesn’t mean I should.

This may be the contracted issue and I am competent, but it may not be right to proceed. For example, this may occur when both parties work for the same organization and the issue is of a deeper or personal nature.

Every client is part of a system and we need to ensure that what we do attends to the client’s best interest in the ecology of that system.

#3 Client’s Best Interest (and world)

If in doubt about any of these, take the dilemma to supervision.  Like the stool, we need all three in place if we are to not fall over and are to be professional practitioners of whatever we call ourselves.

A counselor will listen to your anxieties about the car

A mentor will share tips from their experience of driving cars

A consultant will advise you on how to drive the car

A coach will encourage and support you in driving the car

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The Jay Shetty Magazine

Dedicated to helping you live your purpose through education. Read Jay Shetty-inspired coaching success stories, trends, and methods to plant the seeds that will transform a billion lives.

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